German-speaking Customer Service Experts – Work In Greece – Paid Relocation

German-speaking Customer Service Experts – Work In Greece – Paid Relocation

Mercier Consultancy Group is excited to invite applications for German-speaking Customer Service Expert positions based in Greece. This role offers a unique chance to work in a dynamic environment while enjoying the benefits of living in Greece, with paid relocation support provided by the company.

Responsibilities:

• Provide high-quality customer support to German-speaking clients through phone, email, and chat.
• Address customer inquiries, resolve complaints, and assist with technical issues efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure excellent service delivery.
• Continuously update knowledge of company products and services to better assist customers.

• Fluent German language skills (verbal and written) are essential.
• Experience in customer service or related roles, preferably in a multilingual setting.
• Strong communication, problem-solving, and organizational skills.
• Ability to work under pressure and handle challenging situations professionally.
• Comfortable with CRM software and basic computer applications.
• Willingness to relocate to Greece; relocation expenses will be covered.
• Flexibility to work in shifts as required.