Dutch Speaking Customer Service Agent – Work In Bulgaria – Paid Relocation

Dutch Speaking Customer Service Agent – Work In Bulgaria – Paid Relocation

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent to work in Bulgaria, with paid relocation support provided. This role involves delivering top-notch customer service to Dutch-speaking clients in a dynamic and rewarding environment.

Responsibilities

• Provide assistance to Dutch-speaking customers via phone, email, and chat related to products and services.
• Resolve customer inquiries and complaints efficiently, ensuring customer satisfaction.
• Maintain accurate documentation of customer interactions in the CRM system.
• Collaborate with team members and other departments to enhance the overall customer experience.
• Stay informed about company products, policies, and industry trends.

• Fluency in Dutch (both written and spoken); proficiency in English is a plus.
• Experience in customer service roles preferred.
• Excellent communication and interpersonal skills.
• Ability to handle difficult situations calmly and professionally.
• Familiarity with CRM systems and basic office software.
• Self-driven with the ability to work independently and as part of a team.
• Willingness to relocate to Bulgaria, with relocation expenses covered.

• Competitive Monthly Salary
• Monthly Performance Bonus
• 1500 Euro Signing Bonus
• Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More…