Customer Service & Benefits Advisor
Job & Company Information
Customer Service & Benefits Advisor
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Service & Benefits Advisor in Canada.
This remote role focuses on building and maintaining long-term relationships with clients through virtual, face-to-face interactions.
You will support individuals and families by presenting life, accident, and supplemental health benefit solutions tailored to their needs.
The position is centered on delivering a personalized and trustworthy customer experience via Zoom meetings from the comfort of your home.
It offers the opportunity to work with a mission-driven environment that values stability, service, and client protection.
You will play a key role in helping members understand and access essential coverage options.
This is a performance-oriented role designed for motivated individuals who enjoy communication, autonomy, and relationship-building.
It is fully remote, offering flexibility and the ability to manage your own schedule effectively.
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Accountabilities:
In this role, you will be responsible for developing and maintaining strong client relationships while delivering tailored benefit solutions through virtual consultations.
- Conduct virtual meetings with clients to assess needs and present appropriate coverage options
- Build long-term relationships with members of unions, associations, and partner groups
- Clearly explain life, accident, and supplemental health products in an accessible way
- Maintain accurate records of client interactions and follow-ups
- Manage your schedule effectively to meet activity and performance expectations
- Collaborate with internal teams to ensure a smooth client experience from presentation to enrollment
Requirements:
The ideal candidate is a strong communicator with a proactive mindset and the ability to work independently in a remote environment.
- Excellent verbal and written communication skills
- Basic computer literacy and comfort with virtual communication tools (e.g., Zoom)
- Strong work ethic with consistent self-motivation
- Outgoing, energetic, and relationship-oriented personality
- Effective time management and organizational skills
- Previous experience in customer service, sales, or leadership is an asset
Benefits:
This position offers a flexible, remote-first structure with performance-based earning potential and long-term financial incentives.
- 100% remote work from home flexibility
- Weekly pay based on performance and schedule consistency
- Bonus structures and commission-based earning opportunities
- Health insurance reimbursement options
- Life insurance coverage
- Retirement plan participation
- Long-term renewal income opportunities
- Flexible scheduling to support work-life balance.
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How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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