Licensed Customer Service Professional
Job & Company Information
Location
United States
Job Type
Part-time
Role
Call Center / Phone Support
Licensed Customer Service Professional
Position Overview
The Ryan Deasy Allstate Agency is seeking a licensed Customer Service Specialist to join our growing team on a part-time basis. This role is essential in ensuring a high level of service for our clients by handling inbound calls, assisting with policy changes, and providing billing support.
Key Responsibilities
- Answer and manage incoming client phone calls in a professional and friendly manner
- Assist clients with endorsements and policy changes on auto, home, and other lines of insurance
- Provide clear explanations of billing statements, payments, and account balances
- Process customer requests accurately and in a timely fashion
- Ensure compliance with state and Allstate guidelines in all client interactions
- Support the agency team with administrative and service-related tasks as needed
Qualifications
-
Active Pennsylvania Property & Casualty License (required)
- Prior experience in insurance customer service or related field preferred
- Strong communication and problem-solving skills
- Ability to work independently and manage multiple tasks
- Proficient with basic computer systems and agency management software (training provided)
Schedule & Compensation
- Part-Time Position (Looking for help 2 days/week)
- Competitive hourly pay, with opportunity for growth within the agency
Why Join Us?
At the Ryan Deasy Allstate Agency, we are committed to providing exceptional service to our clients and a supportive environment for our team members. This role is perfect for someone who is licensed, detail-oriented, and enjoys helping people while maintaining a flexible part-time schedule.
This is a remote position.
AI
Allstate Insurance Agency – Ryan Deasy
United States
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