Percepta

Percepta is a global CX provider focused on automotive and mobility markets. They deliver end-to-end customer experience services including customer care, back-office optimization, CX optimization, EV support, fleet and commercial vehicle services, learning and talent services, and revenue generation, supported by enablers in operations excellence, data and analytics, and CX technology. The company emphasizes automotive expertise, multilingual handling, and an integrated operating system to drive cross-channel customer journeys. With a 25-year track record, Percepta positions itself as a boutique partner that blends industry knowledge with digital innovation to improve customer experiences across consumers, dealerships, and fleet ecosystems.